Privacy Policy

At ClearShine Auto Care, protecting your privacy and personal data is a top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online platform and services.

Information We Collect

We collect personal information that you provide directly to us, as well as data gathered automatically to improve your experience with our service.

• Contact details such as name, phone number, and email address
• Vehicle information necessary for booking services
• Payment details required for processing transactions
• Usage data and cookies collected through your interactions with our site

How We Use Your Information

The information collected is used solely to provide, maintain, and enhance our automotive care services while respecting your privacy rights.

• To schedule and manage your service appointments
• To process payments securely
• To communicate important updates and service information
• To comply with legal obligations and protect against fraud

Legal Basis for Processing Data

We process your personal data in accordance with applicable laws including the GDPR and Australian Privacy Principles. Our legal bases include consent, performance of a contract, and legitimate interests related to service delivery and security.

Sharing Your Information

We do not sell your personal data. Your information may be shared only with trusted third parties who assist us in providing our services, subject to strict confidentiality and data protection obligations.

• Payment processors and financial institutions
• IT service providers managing our online platform
• Legal and regulatory authorities when required by law

Your Privacy Rights

You have the right to access, correct, or request deletion of your personal information. You may also object to or restrict certain processing activities and withdraw consent at any time where applicable.

Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

Retention of Personal Data

Your personal data is retained only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.

Contact Information

For any privacy-related inquiries or to exercise your privacy rights, please contact us at our physical address:

This Privacy Policy is subject to change to reflect updates in our services or legal requirements. We encourage you to review it periodically.